Occasionally, you may need to edit a customer’s profile to update contact details, addresses, or preferences for accurate order fulfillment and communication. This is especially common if your sales process frequently includes off-site or manual order entries.

To edit a customer’s profile, navigate to the Customers tab of the admin dashboard.

Find and click on the customer you’d like to edit and you’ll be redirected to their Customer Profile page.

The following information can be edited:

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Contact Details

Here you can update the following:

  • Email Address
  • Phone Number
  • First & Last Name
  • Email marketing opt-in/opt-out
  • Add/remove tags

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Shipping Address

Here you can edit the default shipping address of the customer.

Note: Updating the shipping address in the customer profile will not change the shipping address on any outstanding orders. If you’d like to update the shipping address for the order, you must do it from the Orders tab.

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Billing Address

Here you can edit the default billing address of the customer.

Note: Updating the billing address in the customer profile will not change the billing address on any outstanding orders. If you’d like to update the billing address for the order, you must do it from the Orders tab.