Find and click on the customer who will be receiving the store credits to open their customer profile page.
Click on ‘More Actions’ in the right top corner and select ‘Add Store Credit’ from the dropdown.
You’ll be redirected to a page where you can set the amount and currency (if your store supports more than one currency) of store credits to be issued. You can also add a memo, such as a note explaining the reason for the store credit assignment.
Click ‘Create’ once you’re finished and the store credits will be assigned to the customer.

