Assign Store Credits

Store credit is typically issued as a refund or compensation for returns and is usually tied to a specific customer account, rather than being transferable or gifted as with gift cards. They can also be used in use cases that include loyalty systems or reward points.

To assign store credits to a customer, navigate to the Customers tab of the admin dashboard.

Find and click on the customer who will be receiving the store credits to open their customer profile page.

Click on ‘More Actions’ in the right top corner and select ‘Add Store Credit’ from the dropdown.

You’ll be redirected to a page where you can set the amount and currency (if your store supports more than one currency) of store credits to be issued. You can also add a memo, such as a note explaining the reason for the store credit assignment.

Click ‘Create’ once you’re finished and the store credits will be assigned to the customer.

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Edit or Delete Store Credits

If you’d like to edit or delete a store credit assignment, click on the pencil icon next to the assignment (found under the ‘Store Credits’ subsection of the customer profile page) and take the appropriate action.