Overview
Spree provides two stored value mechanisms that customers can use at checkout:- Store Credits - Value assigned directly to a customer’s account by admins (refunds, loyalty rewards, compensation)
- Gift Cards - Value with a redeemable code that can be shared and redeemed by anyone
Store Credits
Store Credits are monetary values assigned directly to a customer’s account. They are commonly used for:- Refunds (instead of returning money to original payment method)
- Loyalty rewards
- Customer compensation
- Promotional credits
Store Credit Model
Store Credit Attributes
Why a Credit Exists
Store credits carry no category and no type. Two fields cover it instead:
Store credits do not expire; only gift cards carry an expiry, on their own
record. Which credit is spent first is decided by
Spree::StoreCredit.oldest_first.
Spree::StoreCreditCategory and Spree::StoreCreditType still exist as
deprecated shells for compatibility. Nothing writes them.Store Credit Events
Every action on a store credit is recorded as an event for audit purposes:Assigning Store Credits
Store credits are managed in the Admin Panel:- Navigate to Customers in the Admin Panel
- Select a customer
- Go to the Store Credits tab
- Click Add Store Credit
- Enter the amount, currency, and optional memo
- Click Create
Listing Store Credits Across Customers
Credits are written per customer, but read across them. The Admin API exposes a read-only list so an integration can answer what the store owes without walking every customer:customer_id,
customer_email_cont, currency, created_by_id, memo_cont, a
created_at range, and two scopes — outstanding (money still owed versus
money spent) and from_gift_card (whether a gift card redemption created it).
Each credit’s ledger is its own endpoint:
Store Credit Events
The store credit system publishes lifecycle events:Gift Cards
Gift Cards are stored value codes created by admins that can be shared and redeemed by customers. When redeemed, they create a Store Credit on the customer’s account.Gift Card Model
Gift Card Attributes
Gift Card Statuses
Redemption does not need the caller to choose:
Spree::GiftCards::Redeem
looks at what is left on the card and marks it partially or fully redeemed
accordingly. A card can be partially redeemed more than once, and each spend
publishes its own event.
Cancelling is refused once a card has been spent against, so cancellation can
never take back value a customer has already used.
Gift cards can also be
expired if expires_at date has passed and the card hasn’t been fully redeemed.Gift Card Lifecycle
Creating Gift Cards
Single Gift Card
- Navigate to Gift Cards in the Admin Panel
- Click Create Gift Card
- Enter the amount and optional expiration date
- Click Create
- Share the generated code with the recipient
Batch Gift Card Generation
For promotions or bulk distribution, you can create multiple gift cards at once using Gift Card Batches:- Navigate to Gift Cards in the Admin Panel
- Click Create Batch
- Enter:
- Prefix - Code prefix for easy identification (e.g.,
HOLIDAY) - Count - Number of cards to generate
- Amount - Value per card
- Expiration - Optional expiration date
- Prefix - Code prefix for easy identification (e.g.,
- Click Create
Large batches are processed in the background to avoid timeout issues.
Redeeming Gift Cards
Gift cards can be redeemed by both registered customers and guest visitors at checkout. This is a key difference from Store Credits, which require a customer account.Unlike Store Credits which are tied to a customer account, Gift Cards can be applied directly to an order during checkout - no account required. This makes them ideal for gifting to anyone.
- The gift card value is used to pay for the order
- The gift card is marked as redeemed (or partially redeemed)
- No Store Credit is created for guest checkouts
POST /api/v3/store/carts/:cart_id/gift_cards endpoint (separate from the discount_codes endpoint used for promotion codes); the discount-codes endpoint does not handle gift cards. See the cart & checkout SDK guide for the full cart flow these calls belong to.
Gift Card Events
The gift card system publishes lifecycle events:Using at Checkout
Store Credits and Gift Cards work differently at checkout:- Store Credits - Require a customer account; applied from the customer’s balance
- Gift Cards - Can be used by anyone (guests included); applied directly to the order via code
Checkout Flow
Store Credit Priority
When a registered customer holds several store credits, the oldest is spent first (Spree::StoreCredit.oldest_first). Store credits do not expire — only
gift cards carry an expiry, on their own record.
Related Documentation
- Payments — Payment processing and methods
- Orders — Order management
- Customers — Customer management
- Events — Event system and subscribers
- Admin SDK Quickstart — Set up and authenticate the Admin SDK
- Monetary Amounts — How the API represents
amount,amount_used, and other money fields

