
Tenant Dashboard
Tenants interact with an intuitive dashboard designed for day-to-day operations:- Products – Add, edit, and categorize products, manage inventory, upload images, and define product attributes.
- Orders – View, process, and update orders with real-time status tracking.
- Customers – Manage customer accounts, view histories, and offer loyalty programs (if enabled).
- Analytics – Access sales, traffic, and performance reports scoped to their store.
- Settings – Configure store profile, policies, and operational preferences.
Storefront Theming & Branding
Tenants can create unique storefronts that reflect their brand identity:- Theme Editor – Customize layouts with drag-and-drop modules.
- Brand Assets – Upload logos, banners, and product imagery.
- Color & Typography Settings – Adjust styling to align with brand guidelines.
- Localized Content – Manage language and currency options for a global customer base.
- Custom Domains – Assign tenant-specific URLs (subject to super admin configuration).
Catalog & Inventory Management
Full-featured tools to manage a tenant’s product offerings:- Product Catalog – Build and maintain independent catalogs or pull from a shared master catalog (if enabled).
- Inventory Management – Track stock levels, set backorder policies, and manage SKUs.
- Collections & Tags – Organize products into categories, collections, and tag groups.
- Product Properties – Define reusable attributes like material, size, or allergens.
Payment, Tax, & Shipping Configuration
Tenants can tailor operational workflows:- Payment Gateways – Configure own payment processors or use platform-provided options.
- Tax Settings – Set tax rules per region, integrate with tax APIs (subject to super admin settings).
- Shipping Rules – Define zones, carriers, and rates, or leverage centralized fulfillment services.
Promotions & Marketing
Drive customer engagement with robust marketing tools:- Discounts & Coupons – Create and manage promo campaigns.
- Gift Cards – Issue and redeem digital gift cards.
- Email Marketing – Integrate with email automation tools for abandoned cart recovery, upsells, and newsletters.
- SEO Tools – Optimize meta tags, sitemaps, and URLs for search visibility.
Customer Service & Policies
Empower tenants to manage their own customers and store policies:- Helpdesk Tools – Optional chatbots or live chat integrations.
- Policies – Configure privacy policies, T&Cs, and returns/refunds guidelines.
- Customer Credits – Issue store credits for returns or loyalty programs.
Analytics & Reporting
Data-driven insights to monitor and grow their businesses:- Sales Dashboards – Track revenue, AOV, conversion rates, and top-selling products.
- Google Analytics Integration – Connect their store for detailed customer insights.
- Export Tools – Download product and order data for offline analysis.
Integrations & Extensions
Tenants can access a library of pre-configured integrations and features provided by the super admin:- Built-In Integrations – Tools like Stripe, PayPal, Google Analytics, and Klaviyo are available out of the box.
- Custom Extensions – Additional marketing, payment, or operational tools made available by the platform owner.
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