Spree Commerce Enterprise Edition offers vendors a streamlined and intuitive dashboard designed specifically for multi-vendor marketplace operations. 

With automated integrations with popular platforms like Shopify and WooCommerce, Spree empowers vendors to effortlessly manage their marketplace offerings, improve sales performance, and deliver exceptional customer service, all within a user-friendly and familiar environment of their own dashboard.

Vendor Dashboard UX

  1. Products: Upload and manage inventory, categories, and pricing.
  2. Orders: Process new orders, update shipping, view status.
  3. Analytics: Review sales, refunds, and fulfillment metrics.
  4. Settings: Update storefront profile, payout details, policies.
  5. Support: Help center, message system, or contact forms.

Vendor Onboarding Options

  • Shopify: Connect account to sync products, orders, and shipments.
  • WooCommerce: Similar plugin-based sync support.
  • Manual or CSV Import: For vendors not using ecommerce platforms.

Vendor Profile & Settings

  • Shipping Setup: Define rates and methods per location.
  • Multi-Language & Currency Support: Vendors can localize their store presence.
  • Holiday Mode: Pause shop temporarily.

Shopify Vendor Operations

  • Product Sync: Vendors manage inventory in Shopify; marketplace reflects changes.
  • Order Handling: Orders appear in Shopify admin for normal fulfillment.
  • Fulfillment & Shipment Sync: Auto-updates customer notifications.
  • Cancellation & Refund Sync: Fully automated sync of status updates.

WooCommerce Vendor Operations

  • Product Sync: Vendors manage inventory in WooCommerce; marketplace reflects changes.
  • Order Handling: Orders appear in WooCommerce admin for normal fulfillment.
  • Fulfillment & Shipment Sync: Auto-updates customer notifications.
  • Cancellation & Refund Sync: Fully automated sync of status updates.

Manual/CSV Vendor Operations

  • Product Upload: Add items manually or via CSV import.
  • Order Management: Review and process orders within the vendor dashboard.
  • Shipment Management: Add tracking codes, split shipments, mark as fulfilled
  • Cancellations & Refunds: Access tools to manage returns and exceptions.

Vendor Financials

  • Automatic or Manual Payouts: Payout frequency controlled by admin policy.
  • Stripe KYC Flow: Vendors complete verification during onboarding.
  • Stripe Dashboard Access: View transactions, disputes, and payout history.
  • Accounting Tools: Optional integrations with QuickBooks, Xero, etc.

Further Reading

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