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Vendor Dashboard UX
- Products: Upload and manage inventory, categories, and pricing.
- Orders: Process new orders, add shipment tracking, view status.
- Analytics: Review sales, refunds, and fulfillment metrics.
- Settings: Configure shipping methods, policies, billing info.
Vendor Onboarding Options
- Shopify: Sales channel app that syncs products, orders, and shipments.
- WooCommerce: Direct API integratio that sync products, orders, and shipments.
- Manual or CSV Import: For vendors not using ecommerce platforms.
Vendor Profile & Settings
- Shipping Setup: Define rates and methods per location.
- Multi-Language & Currency Support: Vendors can localize their store presence.
- Holiday Mode: Pause shop temporarily.
Shopify Vendor Operations
- Product Sync: Vendors manage inventory in Shopify; marketplace reflects changes.
- Order Handling: Orders appear in Shopify admin for normal fulfillment.
- Fulfillment & Shipment Sync: Auto-updates customer notifications.
- Cancellation & Refund Sync: Fully automated sync of status updates.
WooCommerce Vendor Operations
- Product Sync: Vendors manage inventory in WooCommerce; marketplace reflects changes.
- Order Handling: Orders appear in WooCommerce admin for normal fulfillment.
- Fulfillment & Shipment Sync: Auto-updates customer notifications.
- Cancellation & Refund Sync: Fully automated sync of status updates.
Manual/CSV Vendor Operations
- Product Upload: Add items manually or via CSV import.
- Order Management: Review and process orders within the vendor dashboard.
- Shipment Management: Add tracking codes, split shipments, mark as fulfilled
- Cancellations & Refunds: Access tools to manage returns and exceptions.
Vendor Financials
- Automatic or Manual Payouts: Payout frequency controlled by admin policy.
- Stripe KYC Flow: Vendors complete verification during onboarding.
- Stripe Dashboard Access: View transactions, disputes, and payout history.
- Accounting Tools: Optional integrations with QuickBooks, Xero, etc.
Further Reading
- Multi-Vendor Marketplace Model
- Multi-vendor Marketplace Capabilities
- Developer Docs
- User Docs
- Ecommerce API docs
- Integrations