Skip to main content
This is what makes a marketplace different from a shop, and it is worth understanding before anything else. A customer fills one basket, enters one address, and pays once. But each seller needs their own order: they ship separately, they are paid separately, and they must never see each other’s business. So at checkout, a basket spanning several sellers becomes an order group — one container holding one order per seller. The one payment is apportioned across the orders as payment splits, so each seller’s share of a single charge is recorded exactly. That is what makes per-seller refunds and settlement possible later.

​
In the dashboard

On the Orders list, an order that is part of a group shows it in the Order group column, with a link to view every order in that group. On an order’s page, a Marketplace card names the seller — or says the order is the marketplace’s own — and shows which group it belongs to. A basket with only one seller’s products, or only your own, produces a single order with no group.

​
Who does what

  • The seller sees their order in their panel, and ships it from their own stock location with their own delivery method. Shipping is what records their earning.
  • You see every order. Refunds are handled per order, so refunding one seller’s items never touches another’s.
  • The customer sees one purchase, and one confirmation.