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Package types describe what you pack into: the mailer your parcels go out in, the cartons your products come in, the pallets a wholesale order leaves on. Their size and weight feed shipping quotes, so getting them right is what keeps carrier rates honest. Find them under Settings → Package types.

Kinds

Adding one

Click Add package type and give it a name, a kind, and its geometry:
  • Length, width, height and their unit. Used for carrier dimensional weight, and for the cubic-metre tiers freight shipping compares.
  • Empty weight — the packaging itself, added to whatever it holds.
  • Max weight — what it can carry.

The default box

Mark one package type as the default box. It is the packaging your parcel quotes are built on: its size and empty weight are added to every rate a carrier returns. There is one default at a time; marking another demotes the previous one.

For marketplaces

Sellers keep their own package types in the seller panel, alongside the marketplace’s. A seller can pack into the operator’s standard cartons rather than measuring them again, or record their own — and each seller has their own default box for their own quotes.