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These are the emails your customers receive. Every one of their templates receives store and locale, plus the variables listed for it below. Use these names exactly: a variable not listed here does not exist, and in development and test it raises an error. See Email Templates for how to override a template.

Emails

Values

Objects

Each object’s fields, and the fields of the objects nested in it.

store

  • store: id, name, address, mail_from_address, default_currency, default_locale, url, support_email, logo_url, logo_width

order

  • order: id, market_id, withdrawal_period_ends_at, within_withdrawal_period, cart_id, channel_id, company_id, company_name, po_document_filename, po_document_byte_size, number, email, customer_note, po_number, currency, locale, total_quantity, coupon_code, fulfillment_status, payment_status, completed_at, item_total, display_item_total, adjustment_total, display_adjustment_total, discount_total, display_discount_total, tax_total, display_tax_total, included_tax_total, display_included_tax_total, additional_tax_total, display_additional_tax_total, total, display_total, gift_card_total, display_gift_card_total, amount_due, display_amount_due, delivery_total, display_delivery_total, fee_total, display_fee_total, store_credit_total, display_store_credit_total, covered_by_store_credit, customer_name, display_total_minus_store_credits
  • order.discounts: id, promotion_id, name, description, code, amount, display_amount
  • order.fees: id, label, kind, line_item_id, fulfillment_id, amount, display_amount
  • order.items: id, variant_id, seller_id, preorder, preorder_ships_at, quantity, currency, name, slug, options_text, price, display_price, total, display_total, adjustment_total, display_adjustment_total, additional_tax_total, display_additional_tax_total, included_tax_total, display_included_tax_total, discount_total, display_discount_total, pre_tax_amount, display_pre_tax_amount, discounted_amount, display_discounted_amount, display_compare_at_amount, compare_at_amount, url, image_url, sku, display_amount
  • order.items.option_values: id, option_type_id, name, label, position, color_code, option_type_name, option_type_label, image_url
  • order.fulfillments: id, number, tracking, tracking_url, pickup_point_data, selected_delivery_rate_id, unpriced, cost, display_cost, total, display_total, discount_total, display_discount_total, additional_tax_total, display_additional_tax_total, included_tax_total, display_included_tax_total, tax_total, display_tax_total, status, fulfillment_type, fulfilled_at, delivered_at, items
  • order.fulfillments.deliveries: id, tracking_number, carrier, carrier_name, service, status, tracking_url, estimated_delivery_at, delivered_at
  • order.fulfillments.delivery_method: id, name, code, estimated_transit_business_days_min, estimated_transit_business_days_max, digital, pickup, pickup_point
  • order.fulfillments.stock_location: id, name, address1, city, zipcode, country_code, country_name, state_code, state_text, pickup_ready_in_minutes, pickup_instructions
  • order.fulfillments.delivery_rates: id, delivery_method_id, name, selected, cost, total, additional_tax_total, included_tax_total, tax_total, carrier, service_level, estimated_delivery_date, unpriced, display_cost, display_total, display_additional_tax_total, display_included_tax_total, display_tax_total
  • order.payments: id, payment_method_id, response_code, number, status, amount, display_amount, source_type, source_id, source
  • order.payments.payment_method: id, name, description, type, session_required, source_required
  • order.billing_address: id, label, first_name, last_name, full_name, address1, address2, postal_code, city, phone, company, country_name, country_code, state_text, state_code, quick_checkout, is_default_billing, is_default_shipping, state_abbr, country_iso, state_name
  • order.shipping_address: id, label, first_name, last_name, full_name, address1, address2, postal_code, city, phone, company, country_name, country_code, state_text, state_code, quick_checkout, is_default_billing, is_default_shipping, state_abbr, country_iso, state_name
  • order.gift_card: id, code, status, currency, amount, amount_used, amount_authorized, amount_remaining, display_amount, display_amount_used, display_amount_remaining, expires_at, redeemed_at, expired, active
  • order.market: id, name, currency, default_locale, tax_inclusive, default, country_codes, country_isos, supported_locales
  • order.promotion_discounts: label, display_amount, amount
  • order.manual_discounts: label, display_amount, amount
  • order.fee_lines: label, display_amount, amount
  • order.delivery_lines: label, display_amount, amount

order_group

  • order_group: id, number, email, currency, total, display_total, item_total, display_item_total, fulfillment_status, payment_status, completed_at, customer_name, display_total_minus_store_credits, po_number, order_count, display_delivery_total, delivery_total, additional_tax_total, display_additional_tax_total, gift_card_total, display_gift_card_total
  • order_group.billing_address: id, label, first_name, last_name, full_name, address1, address2, postal_code, city, phone, company, country_name, country_code, state_text, state_code, quick_checkout, is_default_billing, is_default_shipping, state_abbr, country_iso, state_name
  • order_group.shipping_address: id, label, first_name, last_name, full_name, address1, address2, postal_code, city, phone, company, country_name, country_code, state_text, state_code, quick_checkout, is_default_billing, is_default_shipping, state_abbr, country_iso, state_name
  • order_group.items: id, variant_id, seller_id, preorder, preorder_ships_at, quantity, currency, name, slug, options_text, price, display_price, total, display_total, adjustment_total, display_adjustment_total, additional_tax_total, display_additional_tax_total, included_tax_total, display_included_tax_total, discount_total, display_discount_total, pre_tax_amount, display_pre_tax_amount, discounted_amount, display_discounted_amount, display_compare_at_amount, compare_at_amount, url, image_url, sku, display_amount
  • order_group.items.option_values: id, option_type_id, name, label, position, color_code, option_type_name, option_type_label, image_url
  • order_group.promotion_discounts: label, display_amount, amount
  • order_group.manual_discounts: label, display_amount, amount
  • order_group.fee_lines: label, display_amount, amount
  • order_group.fulfillment_groups: name, display_cost, seller_names
  • order_group.fulfillment_groups.items: id, url, image_url, name, quantity, sku, options_text, display_price, display_amount
  • order_group.unfulfilled_items: id, variant_id, seller_id, preorder, preorder_ships_at, quantity, currency, name, slug, options_text, price, display_price, total, display_total, adjustment_total, display_adjustment_total, additional_tax_total, display_additional_tax_total, included_tax_total, display_included_tax_total, discount_total, display_discount_total, pre_tax_amount, display_pre_tax_amount, discounted_amount, display_discounted_amount, display_compare_at_amount, compare_at_amount, url, image_url, sku, display_amount
  • order_group.unfulfilled_items.option_values: id, option_type_id, name, label, position, color_code, option_type_name, option_type_label, image_url
  • order_group.delivery_lines: label, display_amount, amount

fulfillment

  • fulfillment: id, number, tracking, tracking_url, pickup_point_data, selected_delivery_rate_id, unpriced, cost, display_cost, total, display_total, discount_total, display_discount_total, additional_tax_total, display_additional_tax_total, included_tax_total, display_included_tax_total, tax_total, display_tax_total, status, fulfillment_type, fulfilled_at, delivered_at, items, delivery_method_name
  • fulfillment.deliveries: id, tracking_number, carrier, carrier_name, service, status, tracking_url, estimated_delivery_at, delivered_at
  • fulfillment.delivery_method: id, name, code, estimated_transit_business_days_min, estimated_transit_business_days_max, digital, pickup, pickup_point
  • fulfillment.stock_location: id, name, address1, city, zipcode, country_code, country_name, state_code, state_text, pickup_ready_in_minutes, pickup_instructions
  • fulfillment.delivery_rates: id, delivery_method_id, name, selected, cost, total, additional_tax_total, included_tax_total, tax_total, carrier, service_level, estimated_delivery_date, unpriced, display_cost, display_total, display_additional_tax_total, display_included_tax_total, display_tax_total
  • fulfillment.delivery_rates.freight_summary: total_units, total_cartons, total_pallets, total_volume, total_weight, complete
  • fulfillment.delivery_rates.delivery_method: id, name, code, estimated_transit_business_days_min, estimated_transit_business_days_max, digital, pickup, pickup_point
  • fulfillment.manifest_items: id, url, image_url, name, quantity, sku, options_text, display_price, display_amount

return

  • return: id, number, status, order_id, reason_id, refund_total, display_refund_total, approved_at, received_at, refunded_at, canceled_at, display_refunded_total
  • return.returned_items: id, variant_id, seller_id, preorder, preorder_ships_at, quantity, currency, name, slug, options_text, price, display_price, total, display_total, adjustment_total, display_adjustment_total, additional_tax_total, display_additional_tax_total, included_tax_total, display_included_tax_total, discount_total, display_discount_total, pre_tax_amount, display_pre_tax_amount, discounted_amount, display_discounted_amount, display_compare_at_amount, compare_at_amount, url, image_url, sku, display_amount
  • return.returned_items.option_values: id, option_type_id, name, label, position, color_code, option_type_name, option_type_label, image_url

customer

  • customer: id, email, first_name, last_name, phone, accepts_email_marketing, email_marketing_consent_updated_at, full_name, available_store_credit_total, display_available_store_credit_total
  • customer.addresses: id, label, first_name, last_name, full_name, address1, address2, postal_code, city, phone, company, country_name, country_code, state_text, state_code, quick_checkout, is_default_billing, is_default_shipping, state_abbr, country_iso, state_name
  • customer.default_billing_address: id, label, first_name, last_name, full_name, address1, address2, postal_code, city, phone, company, country_name, country_code, state_text, state_code, quick_checkout, is_default_billing, is_default_shipping, state_abbr, country_iso, state_name
  • customer.default_shipping_address: id, label, first_name, last_name, full_name, address1, address2, postal_code, city, phone, company, country_name, country_code, state_text, state_code, quick_checkout, is_default_billing, is_default_shipping, state_abbr, country_iso, state_name
  • customer.newsletter_subscriber: id, email, created_at, updated_at, verified, verified_at, customer_id
  • customer.customer_groups: id, name

company

  • company: id, name, kind, po_number_required, parent_id, ancestors