Open a claim
Open a claim
Reports a damaged, missing or wrong item on one of the customer’s orders. Approving, denying and resolving it are the merchant’s. Accessible via JWT or the order token header for guests.
POST
Open a claim
Authorizations
Publishable API key for store access
JWT token for authenticated customers
Headers
Bearer token for authenticated customers
Order token for guest access
Path Parameters
Order prefixed ID
Body
application/json
Response
201 - application/json
claim opened
The values listed are the built-in ones; extensions may add more.
Available options:
open, approved, resolved, denied, canceled Available options:
refund, replacement, refund_and_replacement refund_total formatted with its currency symbol in the request's language.

