> ## Documentation Index
> Fetch the complete documentation index at: https://spreecommerce.org/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Marketplace Orders

> One checkout across several sellers becomes one order per seller — paid once, shipped separately, settled separately.

This is what makes a marketplace different from a shop, and it is worth understanding before anything else.

A customer fills one basket, enters one address, and pays once. But each seller needs their own order: they ship separately, they are paid separately, and they must never see each other's business. So at checkout, a basket spanning several sellers becomes an **order group** — one container holding one order per seller.

| Level       | Owns                                                                |
| ----------- | ------------------------------------------------------------------- |
| Order group | The customer, the addresses, the single payment, the combined total |
| Order       | One seller's items, its fulfillments, its own money lines           |

The one payment is apportioned across the orders as **payment splits**, so each seller's share of a single charge is recorded exactly. That is what makes per-seller refunds and settlement possible later.

## In the dashboard

On the **Orders** list, an order that is part of a group shows it in the **Order group** column, with a link to view every order in that group. On an order's page, a **Marketplace** card names the seller — or says the order is the marketplace's own — and shows which group it belongs to.

A basket with only one seller's products, or only your own, produces a single order with no group.

## Who does what

* **The seller** sees their order in their panel, and ships it from their own stock location with their own delivery method. Shipping is what records their earning.
* **You** see every order. Refunds are handled per order, so refunding one seller's items never touches another's.
* **The customer** sees one purchase, and one confirmation.

## Related

* [Payouts](/docs/user/sellers/payouts) — how a shipped order turns into money owed
* [Processing Orders](/docs/user/orders/processing-orders) — the order page in general