> ## Documentation Index
> Fetch the complete documentation index at: https://spreecommerce.org/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Processing Orders

> Learn how to process orders in the Spree Commerce admin dashboard,

Efficient order processing is essential for running a successful ecommerce business. In Spree, processing an order typically involves two key steps: capturing payment and fulfilling the order.

To process an order, navigate to the Orders tab of the Spree dashboard.

<img src="https://mintcdn.com/spreecommerce/mI3uSnk0fy5n8_Ol/images/user/orders/processing-orders/1-orders-tab.png?fit=max&auto=format&n=mI3uSnk0fy5n8_Ol&q=85&s=a8cb9aecc279047e0c4d8b9e5f8a9b84" alt="The Spree Commerce orders management dashboard" width="3140" height="1522" data-path="images/user/orders/processing-orders/1-orders-tab.png" />

From here, simply click on the order you want to process to open the order page.

<img src="https://mintcdn.com/spreecommerce/mI3uSnk0fy5n8_Ol/images/user/orders/processing-orders/2-order-overview.png?fit=max&auto=format&n=mI3uSnk0fy5n8_Ol&q=85&s=d6cdd6848e9c5669463f34dce6d07341" alt="An order overview page in Spree Commerce" width="3140" height="1818" data-path="images/user/orders/processing-orders/2-order-overview.png" />

Here you’ll see a full overview of the order, including payment and shipment details.

## Payment Capture

<img src="https://mintcdn.com/spreecommerce/mI3uSnk0fy5n8_Ol/images/user/orders/processing-orders/3-order-payment.png?fit=max&auto=format&n=mI3uSnk0fy5n8_Ol&q=85&s=f4a9eecb2459d90bc0e1d733b2dc0aff" alt="Capturing payments in Spree Commerce" width="1676" height="730" data-path="images/user/orders/processing-orders/3-order-payment.png" />

Some businesses (especially B2C) choose to auto-capture payments when an order is placed. Others prefer to manually capture payments later - for example, after stock is verified or fraud checks are completed.

<Note>If you are auto-capturing payments, proceed to Order Fulfillment.</Note>

If the order has a Balance Due payment status, follow one of the options below:

### Option 1: Manually Capture an Existing Payment

<img src="https://mintcdn.com/spreecommerce/mI3uSnk0fy5n8_Ol/images/user/orders/processing-orders/4-capture-payment.png?fit=max&auto=format&n=mI3uSnk0fy5n8_Ol&q=85&s=86b49926c8277e4604618b44cc7b5726" alt="Manually capturing payments in Spree Commerce" width="1414" height="486" data-path="images/user/orders/processing-orders/4-capture-payment.png" />

If the payment is already authorized (e.g., via credit card or bank transfer), you can capture it manually:

1. Click the **three-dot menu** next to the existing payment.
2. Select **Capture**.

The payment status will update to Paid, and you will now be able to fulfill the order via the shipment section.

### Option 2: Add a New Payment

<img src="https://mintcdn.com/spreecommerce/mI3uSnk0fy5n8_Ol/images/user/orders/processing-orders/5-new-payment.png?fit=max&auto=format&n=mI3uSnk0fy5n8_Ol&q=85&s=3b37b1cf7c2731ae20b0c3c7b4205ca6" alt="Add new payment to an order in Spree Commerce" width="2532" height="1274" data-path="images/user/orders/processing-orders/5-new-payment.png" />

If the original payment failed, or if the customer wants to pay via a different method, you can create a new payment.

Simply click the **New Payment** to open the payment creation form, and fill out the fields

* Amount (defaults to order total)
* Payment Method
* Payment Source (e.g. saved credit card)

Click **Create** to finalize the new payment.

You can now either:

* Capture the payment immediately if the details are saved

<Note>Depending on the payment method used for the order, the refund or capture process may happen automatically or may require manual action.</Note>

## Order Fulfillment

<img src="https://mintcdn.com/spreecommerce/mI3uSnk0fy5n8_Ol/images/user/orders/processing-orders/6-shipments.png?fit=max&auto=format&n=mI3uSnk0fy5n8_Ol&q=85&s=93c4b3b125d0eab1fdf0d6013fddd37a" alt="How to ship an orders in Spree Commerce" width="1666" height="698" data-path="images/user/orders/processing-orders/6-shipments.png" />

Once payment has been captured, you're ready to fulfill the order via the **Shipments** section.

Before shipping, make sure you have:

* The correct tracking number
* The correct carrier, based on the customer’s shipping selection

### Add Tracking Details

<img src="https://mintcdn.com/spreecommerce/mI3uSnk0fy5n8_Ol/images/user/orders/processing-orders/7-tracking-number.png?fit=max&auto=format&n=mI3uSnk0fy5n8_Ol&q=85&s=f5e0efe256b605b76be3b7a294cf4d89" alt="Adding a tracking number to an order in Spree Commerce" width="1666" height="698" data-path="images/user/orders/processing-orders/7-tracking-number.png" />

To add tracking details to the shipment:

1. Click the **+** icon in the Tracking subsection.
2. Enter the tracking number.
3. Click **Save**.

### Ship the Order

Double-check that everything is correct and click **Ship** to complete the order.

The order’s shipment status will update to **Shipped**, and the customer will receive a confirmation email with tracking details.

## Order Completed

<img src="https://mintcdn.com/spreecommerce/mI3uSnk0fy5n8_Ol/images/user/orders/processing-orders/8-order-complete.png?fit=max&auto=format&n=mI3uSnk0fy5n8_Ol&q=85&s=6cf81959914f5558f68d3fe3305d4cd2" alt="A completed orders in the Spree Commerce dashboard" width="1682" height="546" data-path="images/user/orders/processing-orders/8-order-complete.png" />

At this point, the order will have:

* **Payment State**: Paid
* **Shipment State**: Shipped

This means the order has been successfully processed and is now complete from your business’ point of view. All that’s left is for the customer to receive their shipment.