> ## Documentation Index
> Fetch the complete documentation index at: https://spreecommerce.org/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Issue Store Credits

> Learn how to issue store credits to customers in the Spree admin dashboard.

Store credits allow you to add funds directly to a customer’s account. Unlike gift cards, store credits are tied to a specific customer and cannot be transferred. They are commonly used for refunds, compensation, or loyalty rewards.

In more advanced use cases, store credits can serve as the primary payment method - particularly in B2B scenarios where customers operate on prepaid balances or agreed credit thresholds that they draw from over time.

## How to Issue Store Credits

To issue store credits, navigate to **Customers** in the admin dashboard.

<img src="https://mintcdn.com/spreecommerce/o6pjstEd6BUBnUYu/images/user/customers/store-credits/1-customers-tab.png?fit=max&auto=format&n=o6pjstEd6BUBnUYu&q=85&s=1537cd07deded0fa52c4e81360b744d5" alt="How to issue store credits in Spree Commerce" width="3140" height="1960" data-path="images/user/customers/store-credits/1-customers-tab.png" />

Find and click on the customer to open their profile page.

<img src="https://mintcdn.com/spreecommerce/o6pjstEd6BUBnUYu/images/user/customers/store-credits/2-customer-profile.png?fit=max&auto=format&n=o6pjstEd6BUBnUYu&q=85&s=d182ce8c1383d9f786420a6cc40c20f9" alt="Finding a customer to assign store credits to in the Spree dashboard" width="3140" height="1804" data-path="images/user/customers/store-credits/2-customer-profile.png" />

You can issue store credit in two ways:

* Click the **three-dot menu** in the top right corner and select **Add Store Credit**
* Or click **Add Store Credit** directly from the analytics section at the top of the customer profile

<img src="https://mintcdn.com/spreecommerce/o6pjstEd6BUBnUYu/images/user/customers/store-credits/3-add-credits.png?fit=max&auto=format&n=o6pjstEd6BUBnUYu&q=85&s=44230e6c88ef67cc9af55f4b4ba06a96" alt="Adding store credits to a customer account in Spree Commerce" width="3140" height="1094" data-path="images/user/customers/store-credits/3-add-credits.png" />

Clicking on either of these will redirect you to the store credit creation form.

## Configure the Store Credit

<img src="https://mintcdn.com/spreecommerce/o6pjstEd6BUBnUYu/images/user/customers/store-credits/4-credit-form.png?fit=max&auto=format&n=o6pjstEd6BUBnUYu&q=85&s=2073131d600aba220f84028dee144714" alt="Configure a store credit assignment in the Spree Commerce dashboard" width="3140" height="1276" data-path="images/user/customers/store-credits/4-credit-form.png" />

Complete the following fields:

* **Amount**  - The value of the store credit
* **Currency** - Select the currency (if your store supports multiple currencies)
* **Memo** - Optional internal note explaining the reason for issuing the credit

Click **Create** to assign the credit. The balance will immediately be available to the customer and visible in the **Store Credits** section of the customer profile.

## Edit Store Credits

<img src="https://mintcdn.com/spreecommerce/o6pjstEd6BUBnUYu/images/user/customers/store-credits/5-edit-store-credit.png?fit=max&auto=format&n=o6pjstEd6BUBnUYu&q=85&s=5f750e8e7efe9b82c6598333f8c700d1" alt="Editing a store credit assignment in the Spree Commerce dashboard" width="3140" height="1340" data-path="images/user/customers/store-credits/5-edit-store-credit.png" />

To edit a store credit assignment:

1. Navigate to the customer profile
2. Scroll to the **Store Credits** section
3. Click on a store credit assignment to be redirected to that credit’s form
4. Click **Edit** in the Details section
5. Modify the store credit assignment as necessary and click **Update**

## Delete Store Credits

<img src="https://mintcdn.com/spreecommerce/o6pjstEd6BUBnUYu/images/user/customers/store-credits/6-delete-store-credit.png?fit=max&auto=format&n=o6pjstEd6BUBnUYu&q=85&s=35aec9712907baa1d7314b8fffc3ac88" alt="Deleting a store credit assignment in the Spree Commerce dashboard" width="1512" height="932" data-path="images/user/customers/store-credits/6-delete-store-credit.png" />

To remove a store credit:

1. Navigate to the customer profile
2. Scroll to the **Store Credits** section
3. Click on a store credit assignment to be redirected to that credit’s form
4. Click the **three-dot menu** in the top-right corner
5. Click **Delete** from the menu

<Note>Deleting store credit will permanently remove the assigned balance from the customer’s account.</Note>
